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FAQ

What is different in this shop?
This online store is dedicated to sell originals by Dr. Brezak (Surgery Minor Kunst). All products are going through the hands of our beloved Doctor. You can find here originally signed huge art prints in high quality, special products, rarities and soon also the original illustrations from the archive of Surgery Minor Kunst.

Can I buy prints from the sold out page?
Unfortunately not, these prints are sold out and are no longer available.

My print arrived damaged! What do I do
Please email: support@surgeryminor.com and include photos of the damage.
You will recieve a replacement print once the request is approved.

Can I get a different size signed art print than what you have available on the site?
It depends which artwork you chose and how much money you have? :)

When are new prints released?
Prints are released at a random (undisclosed) time.
Just follow any official Surgery Minor's channels and you will be informed when it happens.

How is my order packaged?
All products are handly packaged to be perfectly protected from damage and penetration.

When will my order ship/when will I receive my print?
Please refer to the item description for estimated lead time.

Common transit times for domestic packages: 2-5 business days after the order is shipped.

Common transit times for packages traveling to the rest of the world: 1-5 weeks after the order is shipped. (All customs fees are the responsibility of the purchaser. International duties and taxes must be paid for by the customer.) Unfortunately, tracking is not available for International packages.

We cannot be held accountable for packages that are lost in the mail, are not delivered due to postal error, incorrect shipping addresses being provided or theft. We will not issue refunds for items that are claimed to be lost unless we have received a report from the delivery service of the loss of a parcel. We make every effort to make sure your package arrives in a safe and timely manner, and will do everything in our power to locate any lost packages to the extent which we are able.

If your package arrives damaged, please contact us immediately - we will always replace items that are damaged in transit, as long as we have sufficient proof that damage has occurred due to insufficient packaging on our part.

For any other questions or concerns,
please email: support@surgeryminor.com
or contact us here: info@surgeryminor.com.

Thank You!
Your beloved
Dr. L